Track, prioritize, and resolve with clarity.
Visualize every ticket, every stage, every agent’s workload in real time.
Custom-tailored SLA rules ensure nothing slips through the cracks.
Create SLA rules, trigger automated responses, escalate in one click, and invite experts into live discussions. Save time with templates, canned replies, and smart routing.
Turn orders into analytical insights instantly
Link financials with dashboards for full transparency
Create, store and share your analytics-ready spreadsheets
Monitor supply chain impacts on performance live